Help centre

We're around, for anything that comes up.

Getting started

How to sign up, verify your email, complete your profile.

Privacy & visibility

Who can see your profile, photos, and how to hide/unhide it.

Sending interests & messaging

When conversations open, how accepts/declines work.

Verification badges

What the 'Verified' badge means and how to earn the gold ID-verified tier.

Payments & refunds

Applicable only once premium tiers are enabled.

Still stuck? Write to our team and we'll reach out within the day.